Last updated: October 24, 2026

1. Introduction

Welcome to Zach Hayes. Please read these Terms & Refunds before purchasing any digital products from our website.

By purchasing our products, you agree to the applicable purchase terms. Nothing in these terms limits your mandatory consumer rights.

2. Products & Payments

We sell downloadable educational guides focused on AI character creation, content production, and social media growth.

• All purchases are one-time payments.

• No physical products are shipped.

• Product prices are displayed before checkout.

• Payments are securely processed by Lemon Squeezy, our Merchant of Record.

• Purchases are subject to Lemon Squeezy's Buyer Terms.

• Third-party AI software and subscriptions are not included unless explicitly stated.

We are not responsible for changes to third-party AI tools, including their pricing, availability, features, or policies.

3. Digital Delivery

After successful payment, customers receive access to their purchased PDF through Lemon Squeezy's download system.

Purchase confirmation and access information are also sent to the email address provided at checkout.

If you experience difficulties accessing your purchase, please contact us for assistance.

4. Refund & Cancellation Policy

Due to the digital nature of our products, we do not offer voluntary refunds for changes of mind once digital delivery has begun and any applicable statutory withdrawal right has been validly lost.

Where applicable, consumers retain their statutory withdrawal rights unless the legal conditions for losing those rights have been satisfied, including any required consent, acknowledgement, and confirmation for immediate digital delivery.

If a product is defective, inaccessible, or materially different from its advertised description, please contact us so we can resolve the issue or provide an appropriate remedy.

This policy does not affect your rights under applicable consumer protection laws.

Eligible refunds are processed through Lemon Squeezy, which may also issue refunds at its discretion under its own policies.

5. Intellectual Property & Usage

Purchased products are intended for the buyer's personal educational use.

You may apply the knowledge, techniques, prompts, and workflows taught in our guides to your own personal or commercial projects, subject to applicable third-party rights.

However, you may not resell, redistribute, republish, or share copies of our purchased materials without permission.

6. Educational Disclaimer

Our guides are provided for educational and informational purposes.

We do not guarantee specific social media growth, viral content performance, financial earnings, or business success.

Results depend on individual effort, execution, third-party tools, and other factors.

Zach Hayes is a fictional AI-generated character.

Future product updates or additional materials are included only when explicitly stated in the product description.

7. Contact

For questions, purchase issues, or refund-related inquiries, please contact:

Email: thezachhayes@gmail.com

Please include your order number and the email address used during checkout.

8. Changes to These Terms

We may update these terms when necessary. Changes will be published on this page and will not retroactively remove rights customers already have under applicable law.